Support
Get help with CapitalXB. Our team is here to assist you.
Chat with us on WhatsApp for quick assistance.
+91 86558 72933
Send us an email and we'll respond within 24 hours.
support@capitalxb.com
Business Hours
Monday to Friday
9:30 AM - 6:30 PM IST
Office
CapitalXB Finance Private Limited
Mumbai, Maharashtra, India
Frequently Asked Questions
I can't log in to my account
Try resetting your password using the "Forgot Password" link on your portal's login page. If your account is locked, contact support on WhatsApp.
I lost my two-factor authentication device
Use one of your recovery codes to log in. If you've lost those too, contact your administrator to reset your 2FA setup.
My invitation link isn't working
Invitation links expire after the specified period. Ask your administrator to send a new invitation.
I'm not receiving OTP emails
Check your spam/junk folder. OTP codes are valid for 5 minutes. If the issue persists, contact support.